Terms & Conditions

  1. Silver Horizon Travel Co-operative Ltd (SHTCL) acts as the Tour Co-organizer with a Licensed Tour Agent/Operator and will render assistance to all participants, where possible. SHTCL will be responsible for communication and registration. SHTCL will appoint at least one Tour Coordinator to liaise with and look after you for the tour. All queries or correspondence, therefore, should be made to the SHTCL Tour Coordinator.
  2. The Tour Agent/Operator may have its own independent T&C (such as relating to programme changes, payment before cancellation charges and refunds). Note that they also form part of SHTCL’s overall T&C. Where provided, they will be extended to you.
  3. Members interested in the tour are to register with SHTCL first.
  4. SHTCL will advise registered participants to make necessary payments (including instructions, such as via credit card payment gateway, PayNow UEN or Inter-Bank Transfer) to the Tour Agent/Operator directly and to keep SHTCL informed when payments have been made.
  5. All tour bookings will be on a first come first served basis. The payment is, therefore, required to hold your booking (reservation) on a confirmed basis.
  6. All group tours are subject to a minimum and maximum group size (as determined by SHTCL) which must be met in order for the tour to be confirmed and departure to be finalized. Bookings received beyond the maximum size will be placed on a waiting list to replace any withdrawals.
  7. You undertake to purchase personal travel insurance and/or to be vaccinated against known diseases, where necessary, for your own protection in the region(s) of this tour.
Indemnity: You will indemnify SHTCL, its Tour Agent/Operator, staff, employees, and vendors against any claim for your medical condition, injury, accident, delay, or loss of personal properties suffered during the tour, or any other irregularity arising from or in connection with, whether directly or indirectly, this tour as a result of circumstances beyond its control (including but not limited to the following):
  1. Mechanical breakdown, inclement weather, government action, industrial action, political unrest, force majeure, compulsory quarantine, acts of God, etc.
  2. Your failure to obtain proper documentation (including required visas) and to follow reasonable instructions (such as conducting your own independent activities without consent) during the tour.
SHTCL Personal Data Protection Policy: 1). By submitting information to or signing up on this form, or participating in this tour, you consent to SHTCL collecting, using, disclosing & sharing of your personal data, for the purpose of our administration & communication of our services, programmes & any other purpose that is reasonably related to this tour. SHTCL respects personal data and privacy, and will not share such information with any third parties unless authorized to do so. 2).  if you have any queries, kindly contact us by email at tour@silverhorizontravel.com,. or write to us at the mailing address: C/o Victor Seow, 178 Paya Lebar Road #04-10 Singapore 409030.